Terms of Sale
Last updated: 9 November 2026
1. Seller and scope
These terms apply to purchases of DVDs, posters and video-on-demand rentals offered on montessorimovie.com. Toile de Vie took over distribution of the film, previously handled by the association Dans le sens de la vie, whose name appears in the film credits.
Seller: Toile de Vie, a French association governed by the law of 1 July 1901
Registered office: 30 rue Albin Haller, 54000 Nancy, France
President: Alexandre Mourot
SIRET: 942 437 724 00019
Email: letthechildbetheguide@gmail.com
2. Products, prices and payment
The products and their essential characteristics, prices, delivery charges and any applicable rental period are shown before checkout. Prices are charged in euros at the amount displayed when the order is placed. Toile de Vie is exempt from VAT on all sales: prices are stated without VAT and no VAT is added. The same prices remain in force.
Card payments are processed securely by Stripe. Where bank transfer is offered, the customer may request the bank details by contacting the Association; the order is processed after the transfer is received. An invoice is sent electronically to the email address supplied with the order.
3. DVD and poster delivery
Physical goods are delivered to the address entered at checkout. Available delivery methods, charges and estimated delivery times are displayed before the order is confirmed. If a product cannot be supplied, the customer will be informed and any amount paid for it will be refunded.
4. Video-on-demand rental
Unless the product page says otherwise, a rental gives access to the film for 48 hours under the conditions shown on the product page and in the customer account. Access is for the purchaser’s private, non-commercial use only. Public screenings, sharing, copying, redistribution and commercial use require prior written permission.
5. Right of withdrawal and refunds
Consumers may withdraw from a distance contract within 14 days from the day after receiving physical goods, without giving a reason. To exercise this right, the customer must notify Toile de Vie by a clear statement sent to the email address above or by post to the registered office. The customer must return the goods within 14 days after notifying the Association. The direct return cost is borne by the customer. The customer is responsible for any reduction in value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. The Association will reimburse payments, including the standard outbound delivery charge where required by law, within 14 days of being informed of the withdrawal; for goods, reimbursement may be withheld until the goods are received or evidence of return is provided, whichever is earlier. The right of withdrawal does not apply to sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed, where the legal conditions are met.
For digital content supplied without a tangible medium, the consumer’s 14-day withdrawal right is retained. Starting to view the film does not by itself remove that right. If the customer withdraws within the applicable period, access may be stopped and the customer must stop using the content; the customer may contact the Association to request a refund.
Nothing in these terms limits the customer’s mandatory legal rights, including statutory guarantees that apply to goods and digital content.
Withdrawal form (optional): To Toile de Vie, 30 rue Albin Haller, 54000 Nancy, France; email: letthechildbetheguide@gmail.com. I hereby notify you that I withdraw from my contract for:
6. Complaints and consumer mediation
For any complaint, please first contact the Association at the email or postal address above. If a complaint cannot be resolved directly, consumers may use the consumer mediator designated by the Association, subject to the mediator’s eligibility rules. The Association’s previously listed mediator, AME Conso, is now named Avenir Conso: 197 Boulevard Saint-Germain, 75007 Paris, France; avenir-conso.com. The consumer may also use the European Commission’s online dispute-resolution information service where applicable.
7. Personal data and governing law
Personal data is used to process orders, provide access and meet legal obligations. Customers may exercise applicable data-protection rights by contacting the Association at the email above. French law applies, without depriving consumers of mandatory protections applicable in their country of residence. Any dispute is heard by the court with jurisdiction under the applicable consumer-protection rules.